09 Sep
|
Revolent Group
|
Mumbai
09 Sep
Revolent Group
Mumbai
Job Type: Full-time
Remote: Remote
Are you a Senior ServiceNow Developer looking to upskill with AI?Location:India-Hyderabad OR Bangalore (Remote during training, then project deployment – min. 2 days per week in office)Employment Type:Full-TimeAbout the OpportunityRevolent is seeking experiencedServiceNow Developersto join an exciting career acceleration programme designed in partnership with a leading global professional services and consulting organisation.This unique opportunity combines advanced technical training, mentorship, and real-world project delivery, enabling experienced ServiceNow professionals to further develop their expertise in ServiceNow and AI-powered technologies while working on large-scale enterprise transformation programmes.Successful candidates will initially complete an intensive4-week virtual training academy , designed collaboratively with one of the world's largest consulting and technology transformation organisations. Following the academy, consultants will be deployed onto enterprise ServiceNow projects for a minimum of 12 months, applying their knowledge in complex client environments. High-performing consultants may ultimately have the opportunity to transition into permanent roles with the client organisation.What Makes This Opportunity Different?Fully funded, instructor-led ServiceNow and AI training programme.Training designed alongside a globally recognised consulting firm.Exposure to large-scale digital transformation projects.Prospect to work with some of the world's leading enterprise customers.Continuous mentoring and professional development.Potential pathway to a permanent role with the client following successful project delivery.The RoleAs a ServiceNow Developer, you will design, configure, develop, and enhance ServiceNow solutions that improve operational efficiency, automate business processes, and deliver exceptional user experiences.You will work within enterprise ServiceNow environments supporting digital transformation initiatives across IT, HR, customer service,
and operations functions.Key ResponsibilitiesDesign and develop scalable ServiceNow solutions using platform best practices.Configure and customise ServiceNow applications, workflows, forms, business rules, UI policies and client scripts.Develop integrations using REST, SOAP, Integration Hub and third-party APIs.Build and maintain catalog items, record producers and automated workflows using Flow Designer.Create custom applications using App Engine and low-code capabilities where appropriate.Develop and maintain Service Portal and Employee Center experiences.Support testing, deployment and release management activities.Troubleshoot platform issues and deliver robust technical solutions.Collaborate with architects, business analysts and stakeholders to translate requirements into technical solutions.Contribute to platform governance, performance optimisation and continuous improvement initiatives.Required ExperienceEssential6+ years' hands-on ServiceNow Development experience.Strong background working across core ServiceNow platform capabilities.Experience developing and configuring:Business RulesClient ScriptsScript IncludesUI ActionsFlow DesignerService CatalogIntegrationsREST/SOAP APIsStrong JavaScript development skills.Experience working in Agile delivery environments.Excellent communication and stakeholder engagement skills.ServiceNow Module ExperienceCandidates must demonstrate strong experience inat least oneof the following areas:HR Service Delivery (HRSD)Experience delivering employee-focused workflows and services, including:Employee onboarding and offboardingHR case managementEmployee Service CenterKnowledge managementLifecycle event automationThese capabilities mirror how leading consulting organisations leverage ServiceNow to improve employee experiences through workflow automation and self-service capabilities.IT Operations Management (ITOM)Experience with:DiscoveryService MappingEvent ManagementCMDB optimisationInfrastructure visibility and monitoringEnterprise consulting firms frequently use ServiceNow ITOM to provide greater operational visibility, automate infrastructure discovery and support proactive issue management.Customer Service Management (CSM)Experience building customer-facing solutions, including:Case managementOmnichannel support processesSelf-service portalsCustomer workflow automationService request managementCSM implementations are commonly used by large organisations to modernise customer operations and improve service delivery through intelligent workflows and automation.Desirable ExperienceServiceNow CSA certification.ServiceNow CAD certification.Additional ServiceNow Certified Implementation Specialist certifications.Experience with:ITSMApp EngineIntegration HubAI-powered ServiceNow capabilitiesCMDB/CSDMService PortalEmployee CenterExposure to enterprise consulting environments.Experience mentoring junior developers.Training ProgrammeBefore project deployment, successful candidates will complete an intensive4-week virtual academydelivered by ServiceNow experts.The programme covers:Advanced ServiceNow DevelopmentEnterprise delivery methodologiesAI and automation technologiesPlatform best practicesConsulting and stakeholder management skillsProject-based technical exercises reflecting real client scenariosThis training has been developed in collaboration with a major global consulting organisation to ensure consultants are project-ready from day one.Career ProgressionThis role offers a structured pathway to accelerate your ServiceNow career through:Advanced technical trainingEnterprise project experienceExposure to global transformation programmesMentoring from industry expertsPotential long-term opportunities with one of the world's leading professional services organisationsAbout RevolentRevolent specialises in identifying, developing and deploying exceptional technology talent. Through our unique talent creation programmes, we help experienced professionals accelerate their careers while supporting organisations undertaking large-scale digital transformation initiatives.
📌 Senior ServiceNow Developer (Mumbai)
🏢 Revolent Group
📍 Mumbai