We are looking for a Copilot Agent Builder / Agentic AI Engineer reporting to the Productivity & UX AI Product Manager.

This role is responsible for the design, development, industrialization, and governance of Copilot Agents at enterprise scale, leveraging Copilot Agent Builder, Copilot Studio, and the Microsoft 365 ecosystem.

The position plays a key role in operating an Agent Factory, defining reusable patterns and standards, and ensuring that Copilot Agents are secure, scalable, compliant, and aligned with business needs. The role combines hands-on development, technical leadership, and governance design in the Sodexo setting.

Key ResponsibilitiesAgent Design & DevelopmentDesign, build, and maintain advanced Copilot Agents using Copilot Agent Builder and Copilot Studio.Implement task-oriented, multi-step, and data-connected agents integrated with Microsoft 365 services.Apply advanced prompt engineering, agent orchestration, and LLM interaction patterns.Integrate agents with enterprise data sources via Microsoft Graph, SharePoint, Teams, and connectors.Leverage Power Platform (Power Automate, Power Apps) to extend agent capabilities and automate workflows.Agent Factory & IndustrializationDefine and maintain the Agent Factory model:reusable templates and starter kits,design patterns and best practices,naming, versioning, and lifecycle standards.Ensure agents are production-ready, scalable, and maintainable.Contribute to CI-like approaches for agents (testing, structured validation, controlled publication).Governance, Security & ComplianceDesign and enforce the

Copilot Agents governance framework :Ensure alignment with

security, compliance, and data protection policies

(identity, access,



data exposure).Provide explicit technical documentation and guardrails for IT and business teams.Enablement & Technical LeadershipAct as a

technical reference

for Copilot Agents and agentic AI within the organization.Support and review agents developed by other teams (IT or business-led initiatives).Contribute to internal documentation, guidelines, and enablement materials.Participate in technology watch on

agentic AI, Copilot roadmap, and Microsoft GenAI innovations , and assess their relevance for enterprise usage.

Profile8-10 years of experienceConfirmed or senior experience in

building AI agents, conversational systems, or GenAI-powered assistants .Strong hands-on expertise with

Copilot Studio and/or Copilot Agent Builder .Solid understanding of

agentic AI concepts : LLMs, tools/functions, reasoning, orchestration, context management.Knowledge of the

Microsoft 365 ecosystem

(Teams, SharePoint, OneDrive, Microsoft Graph).Experience with

Power Platform

(Power Automate, Power Apps) and integrations.Ability to design

enterprise-grade solutions

with governance, security, and scalability in mind.Comfortable working in complex, global environments with multiple stakeholders.Strong documentation and communication skills, able to explain complex technical concepts clearly.Ability to mentor and upskill less experienced developers or contributors.

What the Role OffersA central role in deploying the

Copilot Agent strategy and Agent Factory model .Combination of

hands-on engineering

and

architectural / governance impact .Exposure to real-world business use cases across multiple geographies and domains.Work at the intersection of

AI innovation, security, and digital productivity .

LanguagesProfessional proficiency in

English

(written and spoken) is required.French is a plus.

📌 Agentic AI Engineer (Microsoft 365) (Mumbai)
🏢 Sodexo
📍 Mumbai