- Handle customer calls and queries professionally.
- Make outbound calls and follow up with customers.
- Maintain customer records and update details in Excel.
- Provide accurate information and ensure customer satisfaction.
- Coordinate with internal teams when required.
Required Skills:
- Good communication skills in English, Hindi & Bengali.
- Basic to valuable knowledge of MS Excel and computers.
- Customer handling and telecalling experience.
- Good interpersonal and communication skills.
Preferred Candidate: Candidates with 23 years of experience in Customer Care, Telecalling, or Customer Support roles.