Urgent Hiring: Centre Head | Operations Dr Agarwal's Eye Hospital.

We are urgently looking for a Centre Head for our Tirunelveli, Tamil Nadu.

Candidate Profile:

- Candidates with experience in Healthcare preferred.
- Experience in Healthcare.
- Robust leadership and experience in managing multi-functional teams.
- Strong focus on customer/patient experience and business performance.

Key Responsibilities:

- Manage the day-to-day operations of the assigned hospital/branch.
- Ensure smooth functioning of all healthcare operations.
- Drive revenue, branch performance, quality and customer/patient satisfaction.
- Manage and monitor counsellor, floor manager and patient care teams.
- Conduct weekly and monthly performance reviews.
- Monitor billing, pending ALs and other operational reports.




- Provide on-the-job training to Counsellors and Patient Care Associates.
- Conduct random counselling and patient calls to ensure service quality.
- Coordinate with doctors and surgeons regarding targets, high-value cases and procedures.
- Handle and resolve patient complaints.
- Prepare and submit daily/monthly reports and tour plans.
- Develop and implement SOPs for operational and service excellence.

Responsibilities may vary based on business requirements.

Share your updated resume: [email protected]
WhatsApp: +91 88834 64751.

Thanks & Regards,

Krishnamoorthy C

Assistant Manager - HR

📌 Centre Head - Branch Operations (Tirunelveli)
🏢 Dr Agarwals Eye Hospital
📍 Tirunelveli