Quality Analyst- international chat process (Sahibzada Ajit Singh Nagar)

Quality Analyst- international chat process (Sahibzada Ajit Singh Nagar)

09 Sep
|
TP
|
Sahibzada Ajit Singh Nagar

09 Sep

TP

Sahibzada Ajit Singh Nagar

Roles and Responsibilities

- Provide support to customers through various communication channels (chat, email, etc.).

- Handle international chat process , ensuring excellent customer service.

- Resolve issues efficiently and effectively using problem-solving skills.

- Maintain accurate records of customer interactions and updates.

- Collaborate with team members to achieve process goals and objectives.

Desired Candidate Profile

- 1-6 years of experience in an International BPO or similar industry.

- Robust understanding of chat processing, international processes, and non-voice operations.

- Excellent written and verbal communication skills for effective interaction with customers.

- Ability to work on rotational shifts including night shifts as required by the business needs.

Package upto 5.5 LPA

LOCATION- MOHALI

INTERESTED CANDIDATES REACH ME ON THIS MAIL ID ; [email protected]

📌 Quality Analyst- international chat process (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar

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