Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
Responsibilities
- Build a rapport with customers with explicit and confident communication.
- Focus on customer satisfaction and first-time-resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
- Should be willing to work night shifts.
Location
Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
Job Type
- Full time
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Technical Support Engineers (Chennai)
🏢 GoFrugal Technologies
📍 Chennai
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