Role & responsibilities

- Driver Calling & Communication
- Make outbound calls to prospective and existing drivers and handle incoming calls from drivers.
- Understand the driver's requirements, concerns and interest level.
- Maintain professional and courteous communication with drivers.
- Service & Plan Explanation
- Explain the companys vehicle/service model, plans, pricing, policies, eligibility criteria and terms & conditions.
- Clearly communicate advantages, requirements, documentation and applicable charges.
- Resolve basic queries and provide accurate information to drivers.
- Driver Conversion & Onboarding Support
- Follow up with interested drivers and encourage them to proceed with the onboarding process.
- Coordinate with the relevant teams for documentation, verification and joining.
- Ensure interested leads are followed up until conversion or closure.
- Lead Follow-up & Database Management
- Maintain accurate records of all driver interactions, follow-ups and outcomes.
- Categorize leads based on interest level and ensure timely follow-ups.
- Update CRM/Excel/system records on a daily basis.

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📌 Tele Sales Executive (Gurugram)
🏢 Everest Fleet
📍 Gurugram