09 Sep
|
Cerebra
|
Hyderabad
KEY RESPONSIBILITIES
- Design and deploy AI-driven solutions across enterprise technology platforms
• Apply GenAI and Agentic AI to automate business and IT processes
• Support and troubleshoot critical enterprise applications
• Manage incidents, service requests, monitoring, and application issues
• Work with stakeholders to understand requirements and provide timely solutions
• Contribute to application support best practices and continuous improvement
• Work independently and contribute as an SME
• Participate actively in technical discussions and solution development
• Document solutions and share knowledge with the team
REQUIRED TECHNICAL SKILLS
ServiceNow ITOM
Incident Management
Service Request Fulfillment
ITIL / ITSM
Strong analytical & troubleshooting skills
SDLC knowledge
Contemporary programming languages/frameworks
Stakeholder management & communication
📌 ServiceNow ITOM with AI-Native Software Engineer (Hyderabad)
🏢 Cerebra
📍 Hyderabad