Role & responsibilities

- Provide leadership to the team by setting clear achievable goals, delivering regular feedback, and facilitating career development opportunities. Ensure the team performs at a high level, continuously improving service delivery and operational efficiency. Responsible for hiring, talent retention and employees development.
- Oversee end to end payroll processes, including pre-payroll reconciliations, validations, post-payroll activities and reporting. Ensure timely and best in class accurate payroll delivery, adhering to compliance requirements, legal standards, and internal controls.
- Administer HR Information System (HRIS) transactions, managing onboarding, offboarding, organizational changes, and position management. Ensure data accuracy and process efficiency across the employee lifecycle.
- Ensure best in class customer satisfaction through regular feedback analysis and implementation of improvement action plans.
- Drive process improvement via optimization, standardization, simplification, automation,



creative solutions implementation. Enhance data visibility and accuracy. Continuously evaluate operational capabilities and identify opportunities to streamline processes.
- Contribute to the definition of key performance indicators (KPIs) and SLAs, measure operational performance on regular basis, conduct performance reviews. Develop action plans to address gaps.
- Ensure compliance with regional regulations, data privacy standards, and internal/external controls. Mitigate risks associated with HTR operations to safeguard company reputation and operational integrity.F

Preferred candidate profile

- 8+ years of experience in Hire-to-Retire operations, specifically European based clients or companies
- Workday / ServiceNow experience is advantageous.
- Knowledge of GDPR regulations.
- Automation/Transformation experience (Project Delivery in HTR/Payroll Operations area).

📌 Europe Payroll (Ahmedabad)
🏢 Ace Recruitment Placement Consultants
📍 Ahmedabad