VP Project Management / Delivery
Location: [Mumbai /Pune/Chennai)
About the Role:
We are looking for a seasoned delivery leader to head large-scale content and learning solution projects across global EdTech clients. The AVP will own end-to-end program delivery, drive operational excellence, ensure client success, and scale delivery teams for high-quality, on-time, and profitable execution. This role requires a solid blend of strategic leadership, client management, and delivery governance in a fast-paced, multi-project environment.
Key Responsibilities:
1. Delivery Leadership
- Own end-to-end delivery of digital learning, curriculum, and content development programs
- Manage multiple large and mid-sized projects across enterprise and university clients
- Ensure delivery within scope, schedule, cost, and quality benchmarks
- Establish scalable delivery frameworks, SOPs, and governance models
2. Program & Portfolio Management
- Oversee a portfolio of projects with cross-functional teams (IDs, SMEs, media, tech, QA)
- Drive effective resource planning, utilization, and capacity forecasting
- Monitor risks, dependencies, and escalations; implement mitigation strategies
- Track delivery KPIs, SLAs, and financial performance (margin, cost, productivity)
3. Client & Stakeholder Management
- Act as executive delivery SPOC for key enterprise and EdTech accounts
- Lead client reviews, QBRs, and governance calls
- Manage expectations, change requests, and long-term engagement growth
- Partner with Sales/Presales for solutioning and transition of new projects
4. Team Leadership & Capability Building
- Lead and mentor Delivery Managers, Project Managers, and cross-functional leads
- Build a high-performance culture focused on accountability and outcomes
- Drive capability development in instructional design, digital content, and learning technologies
- Set performance goals and career paths for delivery teams
5. Process Excellence & Quality
- Define and enforce delivery standards, quality frameworks, and review mechanisms
- Drive continuous improvement using metrics, retrospectives, and automation
- Implement tools and best practices in project tracking, collaboration, and reporting
- Ensure compliance with client, data security, and process standards
6. Financial & Operational Ownership
- Own delivery P&L; levers: effort estimation, cost control, margin optimization
- Improve productivity through process optimization and AI-enabled workflows where applicable
- Support budgeting, forecasting, and revenue realization
Qualifications & Experience:
- Bachelor’s degree
- 15–20 years of experience in Project / Program / Delivery Management
- Digital learning / eLearning development
- Curriculum and content production workflows
- Proven experience managing large teams (30–100+) and multi-million-dollar portfolios
- Experience working with global clients
- Strong understanding of Agile, Waterfall, and Hybrid delivery models
Key Competencies
- Strategic delivery leadership
- Executive stakeholder management
- Program & portfolio governance
- Risk & escalation management
- People, leadership, and talent development
- Data-driven decision making
- Operational excellence mindset
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