Job Summary

We are looking for an experienced Administrative Officer to manage and oversee the overall administrative and operational activities of the company. The role involves coordinating with different departments, managing teams, monitoring performance, supporting revenue operations, and ensuring smooth business functioning.

Key Responsibilities

- Manage and oversee overall administrative and operational activities.
- Coordinate with department heads and team leaders for smooth daily operations.
- Manage and guide administrative and support teams.
- Monitor team performance, productivity, and work completion.
- Coordinate with management to implement company plans and decisions.
- Monitor daily, weekly, and monthly business activities.
- Support management in achieving revenue and operational targets.
- Review pending work and ensure timely completion by respective teams.
- Monitor client and PhD scholar-related activities and service coordination.
- Ensure proper CRM updates and maintenance of client/project records.
- Review reports related to clients, projects, teams, and revenue.
- Conduct regular team meetings and performance reviews.
- Identify operational issues and take corrective actions.
- Improve internal processes, workflow, and team coordination.
- Coordinate between Research, Client Support, Sales, HR, Finance, and other departments.
- Prepare and present management reports on operations and team performance.
- Support management in manpower planning, recruitment requirements, and team structure.
- Ensure company policies, procedures, and standards are properly followed.




- Handle important administrative and operational issues and escalate major concerns to management.
- Assist senior management in business planning and decision-making.
- Maintain confidentiality of company, employee, client, and business information.
- Take responsibility for overall administrative discipline and smooth functioning of the organization.
- Perform other strategic and operational responsibilities assigned by management.

Required Skills

- Strong leadership and team management skills.
- Excellent communication and coordination skills.
- Strong decision-making and problem-solving ability.
- Good knowledge of business operations and administration.
- Ability to manage multiple departments and teams.
- Strong follow-up and execution skills.
- Good understanding of CRM and reporting systems.
- Ability to monitor revenue, productivity, and operational performance.
- Good analytical and organizational skills.
- Ability to work closely with senior management.
- Solid negotiation and conflict-management skills.

Qualification & Experience

- Bachelor's or Master's Degree in Business Administration, Management, Engineering or a related field.
- Minimum 5–10 years of relevant experience in Administration, Operations, Business Management, or a similar senior-level role.
- Experience in team handling, business operations, client management, CRM, and revenue monitoring is preferred.
- Experience in managing multiple departments or branch-level operations will be an added advantage.

Pay: ₹23,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

📌 Administrative Officer (Nagercoil)
🏢 PANACORP SOFTWARE SOLUTIONS
📍 Nagercoil