Organizational Brief:

FA Gifts Private Limited is a leading ecommerce company which owns India's two largest online brands; Floweraura and Bakingo, backed by a USD 16 million funding by Fearing Capital.

Floweraura is an online gifting Mammoth operational within the country at 40k+ pin codes and internationally present in the US, UK, Middle east Canada etc.

Bakingo is a leading player in India’s online bakery ecosystem, operating 110+ cloud kitchens nationwide and three state of the art bulk production facilities at Bengaluru, Mumbai and Gurgaon. Bakin go specializes in delivering high-quality, innovative baked products.

Designation: Sr. Training Executive

Location: Chennai (Travel across Chennai, Hyderabad and Coimbatore )

Key Responsibilities

· Conduct induction and onboarding training for new retail team members.

· Deliver classroom and on-the-job training (OJT/OJE) on Retail SOPs, customer service, POS operations, food safety, hygiene, and product knowledge.

· Train teams on recent product launches, promotions, and operational updates.

· Ensure adherence to company SOPs across all retail stores.

· Conduct skill assessments, certifications, and refresher training programs.

· Visit retail centers regularly to identify training needs and provide coaching.

· Track employee training progress and maintain training records.

· Coordinate with Operations, Quality,



and HR teams to improve operational performance.

· Monitor training effectiveness and recommend improvement plans.

· Support new store openings by training newly hired staff.

Eligibility

· Graduate in any discipline (Hotel Management/Food & Beverage background preferred).

· 2–5 years of experience in Retail Operations Training, QSR, Bakery, Café, or Hospitality.

· Strong presentation, communication, and facilitation skills.

· Willingness to travel extensively across Chennai, Hyderabad, and other South locations.

Language Requirements

· Tamil (Fluent – Read, Write & Speak)

· English (Fluent)

Preferred

· Hindi

· Telugu

Skills Required

· Excellent communication and interpersonal skills.

· Strong knowledge of retail operations and customer service.

· Training delivery and coaching skills.

· POS and operational process knowledge.

· MS Office (Excel, PowerPoint, Word).

· Problem-solving and analytical skills.

· Ability to work independently and manage multiple training schedules

Preferred Industry

- Bakery
- QSR
- Café
- Food & Beverage
- Hospitality
- Retail

Pay: ₹35,000.00 - ₹42,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Senior Executive - Training (Chennai), Should know Tamil, English, Hindi, Telugu
🏢 Bakingo
📍 Chennai