Job DescriptionLocation Delivery Head-AVP NResponsibilities: Nn 20+ years of experience in managing large-scale delivery centers, shared services, or BPO operations. N Proven expertise in service delivery management, site governance, SLA/KPI management, and customer satisfaction. N Strong people leadership experience with responsibility for large multi-functional teams. N Stakeholder management and executive relationship management across customer, operations, and support functions. N Experience in driving operational excellence, productivity improvement, and cost optimization initiatives. N Solid risk, compliance, and business continuity management experience. N Financial acumen including budget management, resource planning, and P&L; ownership. NnEssential Hiring Skills:
Nn Experience in setting up and scaling Global Business Services (GBS) or Shared Service Centers. N Exposure to Finance & Accounting operations (RTR, PTP, OTC, Treasury). N Person should have an experience in managing the headcount of 500+ N Experience managing multi-country or multi-location delivery operations. N Transformation leadership including process standardization and operating model redesign. N Exposure to automation,AI, RPA, analytics, and digital transformation initiatives. N Experience supporting large transitions, migrations, or M&A; integration programs. N Lean Six Sigma, PMP, ITIL, or similar certifications. N
📌 Location Delivery Head-Avp-Finance Operations (Pune)
🏢 Wipro
📍 Pune