KSB Pumps Limited is seeking an Assistant Manager - Supreme Serve Sales to drive our branch's Supreme Serve budget achievement. This role is perfect for a proactive individual with a Diploma or Degree in Mechanical Engineering and 5-10 years of experience in sales, focusing on customer and product knowledge. You'll be instrumental in building relationships, securing orders, and ensuring timely delivery and payment collection.
Major Responsibilities:
- Achieve the Branch Supreme Serve Budget.
- Maintain strong relationships and business with customers, dealers, and Authorized Service Centers (ASCs) for Supreme Serve business on a regular basis, submitting accurate forecasts with proper backups.
- Regularly visit customers, discuss spares availability and general inquiries, submit offers in consultation with Technical Sales Support (TSS) and the Branch Manager, and follow up to secure Purchase Orders (POs).
- Send indents to TSS for order booking and follow up with the Commercial Manager (CM) for timely material delivery.
- Generate business for repair and replacement of KSB pumps and competitor pumps, ensuring timely order receipt.
- Generate MIL (Manufactured in India Limited) make ARC (Automatic Recirculation) valve business.
- Arrange technical training programs and seminars at customer plants to generate Supreme Serve business.
- Ensure timely collection of payments and Advance Bank Guarantees (ABG)/Performance Bank Guarantees (PBG), if applicable.
- Track competition activities and inform the Branch Office (BO)/Zonal Office (ZO) promptly.