**Job Title: Specialist, Program Management** **About the job** Supports the effective delivery of Technology Source-to-Pay activities by monitoring and tracking investments & operation budget, supplier performance, service levels, run procurement processes, and associated project and operational activities. The role provides analysis, issue tracking, reporting, and coordination across internal teams, suppliers, and stakeholders to improve efficiency and track budget and commercial outcomes. This is a hands-on role focused on analysis, process coordination, governance support, and driving actions through to completion. **Key Responsibilities, Skills & Experience** **Key Responsibilities** + Lead, analyse and evaluate Tech Source-to-Pay (S2P) activities to track and improve efficiency. + Run and monitor procurement, supplier, service, project, and performance metrics to identify trends, risks, and opportunities for improvement. + Act as a routine contact for suppliers and stakeholders, supporting issue resolution, governance, and operational review meetings. + Handle support S2P requests, investigate issues, and log, track, report, and escalate incidents, risks, or performance concerns where needed. + Support purchase requisition processes, invoice validation, and adherence to procurement controls and standards. + Maintain SoW, investments, invoices, GR etc. data + Produce reporting, dashboards, governance packs, and insights for decision-makers to support both BAU operations and project delivery. + Contribute to documentation, standards, planning, governance, and continuous improvement across procurement, project and service functions. + Lead continues improvement projects as assigned by management **Key Skills** + Portfolio Reporting and governance support + Risk, issue, action,



and dependency tracking + Supplier management and supplier performance tracking + Customer service support and stakeholder liaison + Service level management and SLA reporting + Strong analytical thinking, numeracy and excel skills + Good written and verbal communication + Attention to detail and structured problem-solving + Commercial awareness and customer focus + Ability to manage plans, reporting cycles, and governance deadlines + Monitoring, follow-up, and escalation management **Desirable Qualifications** + Project Management accreditation + Advance Data analysis and Reporting + Project Procurement (Desirable but not essential) **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Chance Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected]. **Job:** Program Management **Job Family:** ENTERPRISE **Organization:** Assessment & Qualifications **Schedule:** FULL_TIME **Workplace Type:** Hybrid **Req ID:** 25769

📌 Specialist, Program Management (Chennai)
🏢 Pearson
📍 Chennai