09 Sep
|
ALIANDO
|
Madhya Pradesh
09 Sep
ALIANDO
Madhya Pradesh
Job Type: Full-time
Job Title: Azure EngineerDepartment: Managed servicesPosition Type: Full TimeLocation: RemoteCompany Overview:ALIANDO, is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.S. and international companies. For over 20 years, Microsoft and its partners have recommended ALIANDO, for licensing, consulting, and managed services to corporations large and small. The company offers competitive pay and comprehensive employee perks, including health insurance, fitness allowances, work-from-home allowances, paid maternity and parental leave, and generous PTO.At ALIANDO, we aim to unleash the potential of people and technology. Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone to ensure that every employee has a path to success. We're in it together to make life better for each other, our customers, our partners, and our communities.Key ResponsibilitiesServe as Level 1 resource supporting ALIANDO Microsoft Azure customers. Requires knowledge of some Azure Infrastructure as a Service (IaaS) services including but not limited to:Networking: VNET, NSG, ASG, Route Tables, UDR, Subnets, Load Balancers, Express Route, Application GatewayCompute: VMs, Availability Groups, VSS, SQL Servers, Azure Virtual DesktopSecurity Devices: NSG, ASG, Firewalls, AppFW, VPN Gateway, Bastion, WAFMonitoring: Azure Advisor, Azure Monitor, Azure Policy, Cost Management + BillingIdentity Management: Azure AD, MFA, Conditional AccessStorage: Managed Disks, Attached Storage, Storage Accounts, Blob, Queue, FileRespond to support tickets within established Service Level Agreements (SLA) and Service Level Objectives (SLO)
and support processes including escalation to Level 3 and or Microsoft when appropriate, documenting all support case resolutions in the ticketing system, developing root cause analysis solutions for recurring problems, and reviewing solutions with clients as required.Work with Customers and Support Technicians on resolving incidents and problems.Assist with delivering projects for customers in Azure.Design and document assessment, migration, and implementation plans to deploy business solutions using the appropriate and recommended Azure services.Participate in 24x7 On-Call rotation to assist the global client base.Perform other duties as required.Qualification:A minimum of 3 years of experience working in IT, preferably in large environments, and at least three years of experience in Microsoft Azure support OR 1 year as a Henson Group Tier 1 Support Technician.Experience analyzing, troubleshooting, and providing solutions for technical issues related to Microsoft AzureWork experience in large international environments.Microsoft Azure Certification in at least one of these:Microsoft Certified: Azure Administrator AssociateMicrosoft Certified: Azure Data Engineer AssociateMicrosoft Certified: Azure Data FundamentalsMicrosoft Certified: Azure Enterprise Data Analyst AssociateMicrosoft Certified: Azure Network Engineer AssociateMicrosoft Certified: Azure Security Engineer AssociateMicrosoft Certified: Security Operations Analyst AssociateMicrosoft Certified: Azure Developer AssociateMicrosoft Certified: Azure Support Engineer for Connectivity SpecialtyALIANDO is an equal-opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at ALIANDO are considered without regard to any protected category, including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
📌 Azure Engineer (Madhya Pradesh)
🏢 ALIANDO
📍 Madhya Pradesh