Life on the team

While holding the Computacenter flag, flying high, at Business Partner Management, our vision is to continue to ‘be the best’ while enabling success for our customers as a trusted, agile and innovative provider of technology around the world. You will be part of a global team, interacting daily with colleagues across multiple geographies. You will have plenty of opportunities to innovate and excel, while you grow with the team.

What you’ll do
- Ensures Department meets performance targets.
- Maintain & improve Customer satisfaction levels.
- Demonstrates relevant Winning Together values.
- Maintains cost control requirements.
- Attain and maintain accreditations as appropriate to the role.
- Understand and adhere to policies and procedures.
- Compiles management information reports through relevant business tools to provide accurate/up to date data.
- Prioritize and co-ordinate own and others work schedules to ensure that business and customer needs are met, and deadlines are adhered to.




- Assess cost implication of best solution to ensure adherence to budget constraints.
- Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
- Ensures that operational documentation is fit for purpose and current to meet customer and contract requirements.
- Develop best practice procedures and guidelines, including analyzing, documenting and reporting on work completed to ensure consistent compliance to company procedures.
- Provides specialist guidance and advice to less experienced colleagues to ensure consistent approach.
- Provide customer service to internal and external customers to ensure consistent experience.
- Able to communicate on complex issues to meet business and customer requirements to avoid escalations.
- Evaluate escalations and resolve appropriately to ensure customer demands are met.
- Ability to adapt quickly to agile team environments to maintain consistent effectiv

📌 Global Business Support Sen. Specialist (Bengaluru)
🏢 Computacenter
📍 Bengaluru