Clinical Operations Manager (Gurugram)

Clinical Operations Manager (Gurugram)

09 Sep
|
Alight Solutions
|
Gurugram

09 Sep

Alight Solutions

Gurugram

Our Story
At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Perks include health, starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans, and career growth opportunities – all within a thriving global organization.

Great Place to Work
Thanks to the work of every colleague,



Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.

We invite you to join our team Learn more at careers.alight.com.

JOB ROLE:
The Clinical Operations Manager will manage the activities of a team of clinical case managers supporting STD, FMLA and LTD. Also, the Clinical Operations manager will provide oversight and asst in training of all clinical protocols and best practices used by our absence management clinical staff, including Registered Nurses, and Vocational Rehabilitation Counselors. The Clinical Operations Manager will serve as a Senior Clinical reviewer for highly complex, high-profile escalated claims.

You will
- Manage a team of clinical case managers (CCM’s)
- Lead, motivate, and develop assigned clinical case manager staff
- Assess and monitor clinical case manager’s workload capacity and efficiency
- Assess and measure staff performance and set appropriate goals
- Perform mid-year and annual performance evaluations, co

📌 Clinical Operations Manager (Gurugram)
🏢 Alight Solutions
📍 Gurugram

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