Position: Customer Success Account Manager - Digital Sales, Adobe
Business Unit: Global Business Direct
Customer Segment: SMB- North Americas
Adobe Solutions: Adobe Digital Media Solutions
Location: Noida, India

Adobe

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that current ideas can come from everywhere in the organization, and we know the next big idea could be yours.

The Art of Sales is changing

The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernize too.

In most companies, sales teams are somewhere on the journey below:
(2)



Marketing turns over long lists of leads, which are typically contacts in your target audience

(3) Marketing has established a repeated process of generating MQL, SAL & SQL that yield some measurable returns. They sometime add lead scoring to this mix.

The Challenge:
We are looking for Digital Sellers who would be responsible for a defined patch of Adobe’s SMB customers and the role is pivoted around new customer acquisition along with upselling and cross-selling Adobe Cloud based Solutions. You would be responsible for the Digital Media portfolio of Adobe. The incumbent would be responsible for helping the customer adopt the solution with ease, optimizing their product experience and guiding them to internal support teams if need be.

What you’ll do as a CSAM
- Develop understanding of Adobe's Digital Media line of products and lead with value-led conversations with customers for these solutions.
- Create a value-based relati

📌 Customer Success Account Manager (Uttar Pradesh)
🏢 Adobe
📍 Uttar Pradesh