_ViaTerra Gear is one of India's leading brands in motorcycle touring accessories. Incorporated in 2010, the company has an extensive portfolio of products in luggage, apparel and hard part categories. We have an in-house team that designs and tests the products, and the products are manufactured at company facilities in Nashik, Maharashtra and Chennai, Tamil Nadu. We also source some products from manufacturing partners in Asia and Europe. The ViaTerra brand is trusted by customers in India and in over 60 countries around the world. _

The Sales Executive is responsible for generating new business opportunities, maintaining relationships with existing clients, and achieving sales targets. The role involves identifying and contacting potential customers, presenting products or services, negotiating terms, and closing deals. The Sales Executive will also be tasked with market research and ensuring customer satisfaction.

Key Responsibilities:
- Relationship Management:Build and maintain strong relationships with current and prospective customers/ dealers,



addressing their needs and ensuring continued business.
- Customer Service:Address customer queries, complaints, and feedback in a timely and skilled manner.
- Problem Solving: Identify and assess customers’ needs to achieve

satisfaction.Troubleshoot and resolve product or service problems by clarifying the customer’s complaint, determining the cause, and selecting the best solution. -Order Management: Assist customers with placing orders, processing returns, and handling exchanges.Ensure orders are processed accurately and within the designated time frame.
- Documentation: Maintain detailed and accurate records of customer interactions, transactions, and feedback. Prepare reports on customer interactions and issues.
- Product Knowledge: Stay updated on product knowledge and company offerings. Provide product recommendations and information to customers.
- Collaboration: Work closely with other departments suc

📌 Customer Sales Executive (Nashik)
🏢 Viaterra Travel Gear
📍 Nashik