A Collection Analyst is responsible for managing, analyzing, and optimizing the
process of recovering overdue payments or debts from customers or businesses.
The role involves data-driven analysis, customer communication, and
implementation of effective collection strategies.

RESPONSIBILITIES

* Has to do B2B collections & dispute resolution.
* Contact customers for payment through phone & email and adhere to collections
strategy
* Analyze AR aging reports, prioritizing customer accounts and take necessary
actions to expedite resolution
* Respond to inquiries from customers or internal stakeholders regarding
account reconciliations.
* To acquire recent process knowledge and operate as a domain knowledge expert;
maintain exceptional cases database and process updates
* To work on process improvements and instigate sharing of best practices
across the team.
* Ensure adherence to Company Policies and Procedures

QUALIFICATIONS

* Bachelor’s degree or equivalent relevant experience.
* Minimum 0-3 years of experience in Accounts Receivable (AR) Collections or a
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