09 Sep
|
Careerwise
|
India
Microsoft Dynamics 365 CRM Technical Consultant – Application Support & Triage
Pay rate: ₹10,000 per day (10% TDS included)
Location: India (Fully Remote)
Contract Duration: 12-month rolling contract
Working Time: UK working hours (8 hours/day)
Immediate/short notice preferred
We’re looking for a technically solid Microsoft Dynamics 365 CRM / CE Technical Consultant to join a technical support and triage team.
This is a hands-on technical role focused on investigating, debugging, and resolving CRM issues, supporting production environments and troubleshooting integrations.
Key Responsibilities:
Provide technical support for Dynamics 365 CRM / CE
Investigate and resolve CRM incidents and production issues
Debug CRM plugins, workflows and customisations
Troubleshoot CRM integrations with enterprise applications
Investigate API, data and integration failures
Analyse logs, error messages and technical issues
Perform root-cause analysis and identify permanent fixes
Develop and implement technical fixes
Support minor enhancements and change requests
Work closely with functional consultants and business stakeholders
Maintain technical documentation and knowledge articles
Key requirements include:
5+ years of Dynamics CRM / Dynamics 365 CE technical experience
Strong Dynamics 365 CRM customisation & development
Hands-on C# / .NET
JavaScript for CRM customisations
Strong Plugins & Workflows experience
Microsoft Dataverse
CRM API / REST API / integration troubleshooting
Production L2/L3 application support
Strong debugging, log analysis, and root-cause analysis
Experience resolving business-critical CRM incidents
Ability to investigate issues across CRM + external systems
Experience implementing technical fixes and minor enhancements
⚠️ Important: We are looking for a technical CRM professional, not a purely functional CRM consultant or administrator. Hands-on experience debugging plugins, C#/.NET, integrations and production CRM issues is highly valued.
? Intereste
📌 Microsoft Dynamics 365 CRM (India)
🏢 Careerwise
📍 India