KEY RESPONSIBILITIES:

1. OPERATIONS SUPERVISION

* Oversee daily restaurant and service operations
* Ensure smooth service during breakfast, lunch, and dinner periods
* Monitor table setup, cleanliness, and service standards

2. GUEST SERVICE

* Ensure excellent guest service and satisfaction at all times
* Handle guest complaints and special requests professionally
* Engage with guests to enhance dining experience

3. TEAM MANAGEMENT

* Supervise, train, and motivate F&B; associates
* Conduct daily briefings and assign duties
* Monitor team performance and grooming standards

4. SERVICE STANDARDS

* Ensure adherence to IHG / Holiday Inn Express SOPs
* Maintain hygiene, sanitation, and food safety standards
* Ensure proper service etiquette and sequence of service

5. COORDINATION

* Coordinate with kitchen team for timely food service




* Work with housekeeping and engineering for maintenance and cleanliness
* Ensure proper communication between departments

6. INVENTORY & CONTROL

* Monitor stock levels of food, beverages, and service equipment
* Minimize wastage and control costs
* Assist in ordering and inventory management

KEY SKILLS & COMPETENCIES:

* Strong leadership and team management skills
* Positive communication and interpersonal abilities
* Customer-focused approach
* Knowledge of food service operations and hygiene standards

QUALIFICATIONS:

* Graduate / Diploma in Hotel Management preferred
* 2–5 years of experience in F&B; service
* Prior supervisory experience preferred

📌 Food & Beverage Team Leader - Holiday Inn Express Hyderabad Hitec City
🏢 IHG
📍 Hyderabad