Join Alfa Laval Service Team as a Team Lead – Customer Success
About the Company:
In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allows our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an setting that welcomes drive, courage and diversity. The result is a company where we can all be very proud of what we do.
Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. Our world-class technologies, our systems, equipment, and services must create solutions that help our customers stay ahead.
Please feel free to peruse our website www.alfalaval.com .




Team Lead – Customer Success
The Team Lead – Customer Success is responsible for leading a dedicated execution team focused on Service Agreements, a key growth engine of the Alfa Laval Service Business. This role ensures the delivery of a superior customer experience through execution excellence of contractual commitments and proactive stakeholder management.
Acting as the bridge between customers, sales teams, service operations, factories, service centres, and product experts, the Team Lead ensures that agreed service levels, equipment uptime, and contractual obligations are delivered consistently and efficiently.
In addition to team leadership, the role directly manages the execution of strategic customer contracts, key accounts, and special projects.
Job Description
Team Leadership & People Development
Lead, coach, motivate, and develop the Customer Success execution team.
Allocat

📌 Team Lead (Pune)
🏢 Alfa Laval
📍 Pune