Job Title: Advanced Network Technician 4

Req ID: 62168

Job Function: Engineering

Posting Start Date: 08/09/2026

Posting End Date: 08/09/2026

Division: BT International

Job Location: IND-Bengaluru-Pritech

Advertised Salary: competitive

Job Req ID: 62168

Posting Date: 24-Aug-26

Function: Network Engineering

Location: Bengaluru

Salary:Competitive

About The Role

In BTI N&I; Operations we monitor and manage BT’s Global Transmission Networks, 24hours a day, 365 days a year. This includes our core SDH, DWDM and OTN networks that serve our BT global customers around the world. The role will require you to be part of a 24 x 7 operations teams to monitor and maintain our core platforms, ensuring we are putting our BTI international customers at the front of everything we do.

What You’ll Be Doing

Monitor Transmission Network & services, assess alarms/events, and identify service impact
Own incidents end-to-end using ITSM tools, ensuring accurate updates and SLA adherence.
Diagnose and troubleshoot faults, using logs, dashboards, and runbooks.




Escalate issues appropriately based on impact, urgency, and resolution path.
Coordinate with vendors/carriers to progress third-party faults and escalations.
Communicate clearly with customers and stakeholders, especially during high-pressure incidents.
Manage and prioritise multiple incidents to minimise service impact.
Support root cause analysis and continuous improvement.
Work collaboratively in a shift/on-call environment with strong ownership and handovers

Essential Skills / Experience

Skills:

SDH, OTN & DWDM Fundamentals
Monitoring & event triage (alarms/events)
Incident, ticket & escalation management ( ITIL )
Fault diagnosis & troubleshooting support
3rd party Supplier/vendor coordination
Robust communication & customer focus
Time management & operational discipline
Problem-solving & analytical skills

Desirable Skills / Experience

Hands-on experience with Nortel / Ciena / Huawei nodes / NMS

Transmission NOC o

📌 Advanced Network Technician 4 (Bengaluru)
🏢 BT Group
📍 Bengaluru