About Snapmint:
Founded by IIT Bombay alumni (Nalin Agrawal, Anil Gelra, Abhineet Sawa), Snapmint is building India’s most loved payment brand. We pioneered Pay in 3 through UPI and are also home to India’s leading 0% EMI e-commerce app giving millions of Indians the freedom to shop now and pay in monthly instalments, with no extra cost and no credit card required.

Today, Snapmint has crossed 50M+ app downloads and is the preferred payment partner for 2,000+ leading consumer brands, including Zepto, ixigo, Adani, District Store, Titan and many more. We’re on a mission to make fair, transparent credit accessible to Young India - and make payments easy, enjoyable and worry-free.

Headquartered in Mumbai, with offices across major metros including Bengaluru, Gurugram, Delhi and Jaipur, we’re building at the intersection of commerce, credit, technology and culture. If you want to work on a product used by millions, build a brand people genuinely love, and help redefine how the next generation of India pays and spends you’ll fit right in.
Come build Snapmint and help us change how India pays.





The Role:
We’re looking for Head B2B Support a senior leader to build and lead Customer Support for Snapmint’s growing B2B business. You’ll shape the support strategy, team, processes, technology, and service standards while driving merchant experience, retention, and business outcomes.

• Role Title: Head B2B Support
• Department: Customer Success
• Employment Type: Fulltime
• Experience: 6+ years
• Location: Bangalore
• Working Model: Work from Office – 5 Days per Week
• Entity: Snapmint Credit Advisory Private Limited

What You Own:
• Build and scale a high-performing B2B Customer Support organisation aligned with business growth and merchant needs.
• Define the support strategy, operating model, processes, workflows, and service standards from the ground up.
• Own merchant experience across the support journey, going beyond tickets and SLAs to drive retention and business ou

📌 HeadB Support (Bengaluru)
🏢 Snapmint
📍 Bengaluru