Position Description
Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: ESM Tools
Position: SSE/LA
Experience: 8+ years
Category: Software Development/ Engineering
Shift: Prime hrs EST, should be ready for 24/7
Main location: Bangalore, Chennai
Position ID: J0926-0530
Employment Type: Full Time
Education Qualification:
Bachelor's degree in Computer Science or related field or higher with minimum 8 years of relevant experience.
Minimum 8 years of experience in service management or infrastructure management
6+ years working experience on ESM Tools
Positive working Experience in tools like Solarwinds, Zabbix , Splunk, PRTG, AppDynamics, Dynatrace, Azure Monitor, Amazon CloudWatch, Prometheus, Grafana, Infra, APM Monitoring and Observability.
Working experience and troubleshooting knowledge in SNMP, WBEM /WMI and Monitoring agents.
Knowledge in MIB's , OID's and WMI performance counters
Knowledge in Metrics, Traces and Log Ingestion
Knowledge in E2E Implementation and integration with 3rd party tools like SNOW, PagerDuty.
Basic knowledge in scripting (SQL Query and PowerShell) for customize monitor template creation and report writer
Knowledge in Event management and Capacity management
Participate in Problem Management review meetings and provide root cause analysi
Experience with scripting in
📌 ESM Tools Admin (Bengaluru)
🏢 CGI
📍 Bengaluru