In this role, you will develop reliable agentic applications, RAG pipelines, and tool integrations within an established platform architecture—connecting AI We are looking for an experienced Agentic Systems Engineer who is passionate about designing, building, and productionizing intelligent, autonomous systems powered by LLMs, AI agents, tool use, and modern orchestration frameworks.agents to enterprise systems across multiple business use cases.

Work Location: Bangalore
Wok Mode: Hybrid

Key Responsibilities
Build and ship AI-powered applications using Python and/or Node.js, working within established LLM orchestration frameworks (LangChain, LangGraph, etc.).
Implement agentic workflows — multi-step, tool-using agents that call APIs, vector stores, and databases according to defined design patterns.
Build and tune RAG pipelines for enterprise use cases.
Integrate and extend NLP/NLU models, prompt templates, and embeddings for conversational, classification, and automation tasks.
Build and maintain agent integrations with enterprise multiple business use cases, via REST APIs,



connector frameworks, or MCP-style tool registries.
Write and maintain test cases and evaluation harnesses for agent behavior — tool-call accuracy, hallucination rate, and task completion.
Implement evaluation frameworks and observability for LLM/agent systems, including tracing, prompt evaluation, failure analysis, and regression testing.
Apply appropriate guardrails, access controls, validation, and safety mechanisms to ensure agents operate within defined boundaries.
Work with SQL/NoSQL databasesto manage structured and unstructured data pipelines feeding agent workflows.
Contribute to full-stack delivery, connecting LLM backends to up-to-date frontends.
Operate within existing access-control, logging, and audit patterns for multi-tool agent systems; flag gaps to the architecture team rather than redesigning independently.

Required Skills (Must Have)
7+ years of professional software engineer

📌 Team Lead (Bengaluru)
🏢 RingCentral
📍 Bengaluru