Customer Data Mastering Technology Lead/Senior Associate Director (Pune)

Customer Data Mastering Technology Lead/Senior Associate Director (Pune)

09 Sep
|
HSBC Global Services
|
Pune

09 Sep

HSBC Global Services

Pune

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting current direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Software Engineering
A seasoned and strategic Technology Lead – Customer Data Mastering Service (CDMS) to lead the design, product management, planning and development, operation, and evolution of the bank’s global customer mastering platform.



CDMS plays a foundational role in enabling a unified view of customers across all lines of business by managing a single global customer identifier and maintaining customer data as a trusted source of truth.
As part of the Reference Data Technology domain, this role is accountable for the full lifecycle of customer mastering – including data capture during prospecting and onboarding, lifecycle management, change monitoring using external data, and provisioning to consuming applications through Enterprise Data Products, standard APIs, and event-driven integrations.
This is a high-impact leadership role interfacing across business, technology, CDAO, and regulatory stakeholders to ensure timely, accurate, and compliant customer data management at global scale.
In this role, you will:

Lead the technology platform embedding for Customer Data Mastering Services (CDMS) for UK.
Ensure creation and ongoing management of the UK customer identifier during onboarding and throughout the customer lifecycle. Design a

📌 Customer Data Mastering Technology Lead/Senior Associate Director (Pune)
🏢 HSBC Global Services
📍 Pune

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