Position: Production Support Engineer
Experience: 3+ Years
Industry: BFSI / Capital Markets / NBFC
Location: Chennai
Immediate to max 15 Days Joiners
Job Description
We are looking for a Production Support Engineer with experience in supporting business-critical applications in the BFSI, Capital Markets, or NBFC domain.
The candidate should have hands-on experience in Linux/Unix environments and Shell Scripting and be comfortable handling production issues, monitoring applications, troubleshooting, and coordinating with technical teams.
Key Responsibilities
Provide L1/L2 Production Support for critical applications.
Monitor applications, servers, jobs, and batch processes.
Troubleshoot and resolve production issues and incidents.
Work on Linux/Unix systems for application monitoring and troubleshooting.
Write and execute Shell Scripts for automation, monitoring, and routine activities.
Analyze application logs and identify the root cause of issues.
Perform incident management and ensure timely resolution of production issues.
Coordinate with Development, Database, Infrastructure, and other technical teams.
Support deployments, releases, and post-release monitoring.
Prepare incident reports and maintain production support documentation.
Work in rotational shifts or on-call support, if required.
Required Skills
Production/Application Support experience.
Strong hands-on experience with Linux / Unix.
Valuable knowledge of Shell Scripting.
Application monitoring and troubleshooting.
Log analysis and issue resolution.
Basic knowledge of SQL/Database.
Incident and problem management.
Good communication and coordination skills.
Experience in BFSI / Capital Markets / NBFC is preferred.
Interested candidate can share their Updated CV with
[email protected]
📌 Production Support Specialist (Chennai)
🏢 eAspire Technolabs
📍 Chennai