Job Summary

Control FEMA (Foreign exchange management Act) operations of the payments team and ensure that the established service standards are met.
Service delivery according to set standards
Compliance of FEMA regulations, internal operational procedures/Group guidelines & Regulatory requirements.
Risk assessment & control
To provide support to all the products and services assigned to them
To ensure that the standards and benchmarks set for the Sections are being adhered to and to perform the necessary authorizations/checks on the processing.
To maintain all required controls and procedures.
To maintain a positive working relationship with personnel of the other Sections/Divisions of the Bank.

Key Responsibilities

Processing Standards & Operational Efficiency

Ensure that the processing capabilities are geared up to achieve accuracy as per the Service Level standards and strive to exceed the standards.
Ensure that the regular conduct of operations adhere to the Key Control Standards
Ensure that Internal & external policies , rules and regulations complied.




Ensure that all queries related to routine activities are responded to within the time frames pre-specified

Interdependent Co-ordination

To work closely with the other employees of the team and other centres to enable optimum co-ordination between the functioning of the Sections as well as enable adequate capacity planning to respond to forthcoming business volumes

Escalation

Keep the Manager, Payments Service Centre advised of the regular operations and in particular, escalate exceptional occurrences, to enable appropriate action.

Compliance

Ensure that all procedures laid down in the Quality Procedure Manuals and the Key Control Standards are adequately followed

Reporting

Keep the Manager, Payments Service Centre advised of the regular operations of the Payments Service Centre as well as report extraordinary occurrences so as to enable taking of appropriate action.

Business Opportunities

To comm

📌 Assistant Manager, Foreign Currency Payments (Gurugram)
🏢 Standard Chartered India
📍 Gurugram