About Handelnine Global

Handelnine Global is a profitable, self-funded e-commerce house of brands with customers in 60+ countries. We operate 10+ online brands across the USA, UK, Europe, Australia, the Middle East, and Southeast Asia, powered by our own proprietary technology platform and a fulfillment network spanning the US, UK, and India.

We are not a marketplace or a 3PL. We own the entire chain, from product sourcing to storefront technology to last-mile delivery. For an operations leader, this means you are not optimizing one link; you are shaping the whole system.

The Role

We are hiring a Head of Global Logistics & Last Mile Operations to lead delivery performance, carrier strategy, and shipping cost efficiency across all our markets. This is an L1 (ie. most senior) leadership seat reporting directly to the CEO, with a standing place in our weekly, monthly and quarterly leadership reviews.

The role carries direct accountability for key operations metrics: delivery time by lane, shipping cost per order and refunds caused by delivery failure.



Everything else in this description exists to move those three numbers.

This is the person who wants to know why a package to Germany took nine days instead of five, why a carrier’s RTO rate increased three points this month, and whether a lane should be unbundled into linehaul, clearance, and injection bought directly.

You will manage our relationships with our Global Express and regional last-mile partners across the world. Our own ops intelligence system surfaces problems by lane and stage; you will decide what to do about them.

Scope of Responsibility

Carrier & Last-Mile Management

Own every carrier relationship across markets: rates, SLAs, quarterly business reviews, and accountability on performance.
Manage the carrier mix per lane to optimise the cost–speed–reliability trade-off, and unbundle our largest lanes where direct buying beats the bundled rate.
Evaluate and onboard last-mile partners as we enter

📌 Head of Global Logistics (Mumbai)
🏢 Handelnine Global
📍 Mumbai