Job Summary
As a, VPC In- charge you are fully responsible for planning, controlling and increasing efficiency of all VPC activities at dealership. In this function, you ensure that the dealerships strategic and operational goals are met as well as MB India policy & guidelines are implemented & followed rigorously. When it comes to VPC function, you are the reliable and transparent interface between Sales Administrators, Workshop administrators, Workshop colleagues and MB India. With your expert knowledge, technical competency and excellent communication skills you promote the brand and product image and hence contribute to the economic success of the organization.
Special Background and Skills
Social and interpersonal competence
• You regard yourself as a representative of the Mercedes-Benz brand.
• You are reliable, trust-worthy, and able to show excellent communication and coordination skills while dealing with concerned colleagues.
• You can integrate all your potential in a team and use your colleagues’ competencies in VPC operations
• You can openly address and solve conflicts with your colleagues.
• You provide criticism in an appropriate manner, explaining your decisions, and you are consistent in your response to inappropriate behavior or deficient performance.
• You clearly communicate expectations and set targets based on quantitative and qualitative objectives.
• You expect top performance and support its attainment.
Method and process competence
• You have a thorough knowledge of the Mercedes-Benz specific VPC function.
• You know the processes and interfaces of associated departments and contact persons (sales, After Sales) within the dealership.
• You recognize your influence and impact as VPC specialist as regards brand trust You know the constitution and structure of a Mercedes-Benz dealership.
• You use interfaces and exchange experiences actively and across divisions within the dealership.
• You communicate processes clearly to others involved.
Sp
📌 PDI / VPC Advisor (Pune)
🏢 B. U. Bhandari Mercedes-Benz
📍 Pune
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