Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- In your role as Procedure Expert, you are supporting the delivery of robust, downtime optimized, and highly automated lifecycle management activities operated within ECS with the help of SPC tool.
- The SAP Basis Procedure Expert needs the skill set required to support a range of SAP systems including ABAP, Java stack, Non-NetWeaver systems.
- The associate would be responsible to Plan / Validate / Maintain the Procedures according to the ECS standard and sometimes non-standard procedures as requested by the stakeholder.
Essential Job Functions:
- Monitor the Procedure execution and identify the task errors and reason
- Get feedback from Delivery Team, SEO and Service Owners and identify scope of Procedure enhancement.
- Prepare and maintain the ‘Task failure analysis report’ and track ‘First time Success Rate’.
- Propose solution and suggest modification in Procedure by discussing with PO’s.
- Drive the procedure enhancement by coordinate with developers / SEO / PO / Developer.
- Coordinate with developers and support them with required inputs.
- Perform Validation and report the issues encountered while running the procedures in VLAB environment with the concerned procedure owner to ensure the issue doesn’t reoccur in PROD Setting.
- Sharing the feedback of the Task documentation if unclear or needs to be modified
- First level of issue analysis encountered in the procedure by troubleshooting the under
📌 R&R_NSB_Application (India)
🏢 VARITE
📍 India