Job Description:

Position : Key Account Executive

CTC: Between : 3.00 to 5.00 lacs p.a.

Exp : 2 - 3 yrs

Gender : Male

Qualification : Any Graduate

Desired Experience :
- Previous experience in key account management within the transportation or logistics industry.
- Relevant Experience 2 - 3 Years

Roles & Responsibilities
- Key Account Management –

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- Act as the main point of contact for assigned clients, addressing any concerns or issues promptly.
- Develop and maintain robust relationships with key clients, understanding their business needs and ensuring customer satisfaction.
- Identify and prioritize key accounts based on strategic importance and potential for growth.
- Handling Client pressure doing crucial Periods /High volume /Challenging Situations
- Collaboration and Communication –

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- Collaborate with internal teams, including operations, finance, and customer support, to ensure seamless service delivery.
- Regular communication of MIS Reports to the Clients.
- Communicate effectively with clients to gather feedback and address concerns.




- Regular and ongoing Reporting to the Directors.
- After Sales -

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- Coordination With Clients for Receiving indents.
- Coordination With Operation’s team for placement of vehicles.
- Coordination of Ensuring Timely billing & Payment.
- Tracking of Vehicles with support from Branches.
- Follow up on receipt of Payments from clients.
- Reconciliation of revenue numbers and receipt of payments on a monthly basis.
- Revenue Generation –

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- Participating In Bidding and RFQ in day to day basic.
- Proactively manage contract renewals and negotiations with key clients.
- Ensure timely renewal and minimize customer churn.
- Revenue Growth - Collaborate with the sales team to identify upsell and cross-sell opportunities within key accounts.
- Market Analysis –

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- Stay informed about market trends, competitor activities, and industry developments.
- Provide regular reports and updates on market conditions and potent

📌 Key Account Executive (Mumbai)
🏢 Miracle HR Solution
📍 Mumbai