Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- Exp: 8 to 11 years
- We are seeking a highly skilled Senior Observability Engineer to lead the evolution of our enterprise observability platform.
- In this role, you will transition our systems to an open, standards-based observability architecture using OpenTelemetry (OTel).
- You will design and scale OTel solutions across polyglot microservices (Java, Python, etc.) and Google Cloud Platform (GCP) resources, routing telemetry to Dynatrace, Prometheus, and Jaeger.




- A major focus of this role is improving the overall developer experience by creating onboarding tools, documentation, migration paths, and automated Quality of Service (QoS) reporting.
- The Subject Matter Expert (Support & Ops) plays a critical role in ensuring the timely resolution of escalations and incidents while adhering to quality norms and service level agreements (SLAs).
- This position is pivotal in enhancing customer satisfaction through effective analysis, communication, and process improvement.

Essential Job Functions:
- Ensure Timely Resolution And Quality Compliance Of Escalated Incidents By Utilizing Dynatrace For Performance Monitoring And Powershell For Automation, Aligning With Agreed Slas.
- Conduct Value-Added Activities, Including Mentoring Team Members And Preparing Standard Operating Procedures Using Python For Process Automation, While Maintaining Effective Documentation And Promoting Knowledge Sharing.
- Validate Change

📌 SRE (Chennai)
🏢 VARITE
📍 Chennai