Description
International Card Services (ICS) brings together our International Consumer and Small & Medium Size Enterprises (SME) issuing activities, as well as our Commercial Large Market sales and account development teams. ICS issues Cards in 27 countries, and is responsible for two Joint Ventures covering around a dozen countries. The leaders in these countries are empowered to make decisions at a local level, in partnership with other local business leaders. Local teams are supported by two cross-market teams – the Centre of Excellence, and Risk & Control Management.

The ICS Control Management Risk ID, Assessment, Testing & Reporting team is responsible for identifying, assessing, mitigating, and reporting Operational Risk across ICS business processes, supporting adherence to regulatory requirements and Amex policies while strengthening the control setting and business resilience.

Responsibilities
The role will be responsible for strengthening the First Line Risk & Control framework through Process Confirmation, RCSA & Control Development, Access Governance, Change Management,



and Audit/Regulatory Support.

The individual will partner with business teams, process owners, Legal Entity Governance, Technology, Operational Risk Management, Compliance, and other control functions to ensure risks are appropriately identified, controls remain current and effective, access risks are appropriately managed, and regulatory obligations are met.

Key Responsibilities
• Manage and support the transition of the existing PRSA program to RCSA, ensuring adherence to RCSA and Internal Control Framework requirements.
• Participate in RCSA activities to identify and assess inherent and residual risks, evaluate controls, identify control gaps, and develop appropriate mitigation plans.
• Partner with process owners to identify key operational and compliance risks, provide risk-based consultation, and strengthen the overall control environment.
• Support development and mainte

📌 Analyst-Control Management (Gurugram)
🏢 American Express
📍 Gurugram