Role name: Senior Specialist - Technology, Bangalore
Experience: 4 to 7 years
Salary: 10 to 12 LPA

About the role

Our technology initiatives serve micro-enterprises—small retail shop owners, local vendors, and home-based producers. These users operate on thin margins, in patchy network conditions, often with limited digital literacy, and almost exclusively in regional languages. Very little off-the-shelf software fits their unique context and operational realities.

We are looking for an individual to own that technology stack end-to-end:
- Field Data Collection: Supporting our frontline community partner network.
- User Delivery: WhatsApp-first interfaces and workflows built directly for micro-business owners.
- Localization: Voice-enabled and vernacular user interfaces.
- Data Architecture: The underlying data layer driving core impact measurement and analytics.
- Production AI: Deploying and scaling AI systems into active production workflows.

This is a hands-on technology role. You will work on setting the product and engineering roadmap alongside program leadership,



help decide what to build, estimate technical scope, and deliver high-quality outcomes.

What you'll own
- Design and build web and mobile applications that hold up in low-bandwidth and intermittently connected areas — offline-first, low-data, low-end Android
- Build voice-first and vernacular interfaces for users with low digital literacy
- Identify where AI meaningfully improves field operations including evaluation, guardrails, and inference cost control
- Build the data layer that powers impact measurement and funder reporting: pipelines from Saathi field collection through to defined metrics, with data quality and lineage
- Do code reviews, testing, documentation & incident response

Team and partners
- Hire, mentor, and grow the engineering team
- Manage external technology partners, vendors, and other engineering collaborations
- Set engineering practice — review, testing, documentation, i

📌 Senior Specialist (Bengaluru)
🏢 Ground Zero
📍 Bengaluru