Role Descriptions: Proactively develop and maintain technical expertise in ServiceNow ITOM| CMDB| Discovery| Service Mapping| and Service Graph Connector technologies| staying current with industry trends and platform capabilities.Design| develop| and maintain ServiceNow solutions including workflows| Flow Designer processes| business rules| UI actions| integrations| audits| and catalog items to support evolving business requirements.Build| configure| govern| and continuously improve the CMDB to ensure data accuracy| completeness| and compliance with CSDM standards.Lead CMDB data integration initiatives utilizing Service Graph Connectors| Integration Hub| Discovery| Service Mapping| and other automated data ingestion methods.Design and maintain Identification and Reconciliation Engine (IRE)
rules| data source priorities| and reconciliation strategies to support trusted configuration data management.Own the configuration of Discovery schedules| MID Servers| probes| sensors| patterns| classifiers| identification rules| and service mapping components to accurately populate Configuration Items (CIs) and relationships.Implement and support integrations between ServiceNow and enterprise systems including cloud platforms| asset management tools| monitoring solutions| identity systems| and third-party data providers.Collaborate closely with Compute| Server| Cloud| Network| Security| and Application teams to ensure successful Discovery| Service Mapping| and Service Graph Connector deployments.Troubleshoot Discovery| Service Mapping| and integration issues related to credentials| patterns| classifications| firewall settings| network connectivity| MID Servers| and data normalization.Monitor and optimize Discovery| Service Mapping| Service Graph Connectors| CMDB health
📌 ServiceNow_IT Service Management (India)
🏢 Clifyx
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.