APN Consulting, Inc. is a progressive IT staffing and services company offering creative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title: ServiceNow Technical Lead

Job Summary:

We are seeking an experienced ServiceNow Technical Lead to design, develop, and implement scalable ServiceNow solutions across multiple modules. The candidate will lead development teams, ensure best practices, and drive platform innovation while collaborating with stakeholders to deliver high-quality solutions aligned with business goals.

Key Responsibilities:
- Lead end-to-end ServiceNow implementations, enhancements, and support activities
- Architect and design solutions across modules such as ITSM, ITOM, HRSD, GRC, and SecOps
- Provide technical leadership to developers, ensuring adherence to coding standards and best practices
- Collaborate with business stakeholders,



product owners, and architects to translate requirements into technical solutions
- Review and approve technical designs, scripts, and integrations
- Drive platform optimization, performance tuning, and instance health improvements
- Lead integration efforts using REST, SOAP APIs, and third-party tools
- Mentor junior developers and conduct code reviews
- Ensure compliance with ServiceNow best practices, governance, and security standards
- Manage upgrades, patching, and instance strategy
- Support Agile/Scrum delivery model and participate in sprint planning, backlog grooming, and retrospectives
- Troubleshoot complex technical issues and provide root cause analysis

Required Skills & Qualifications:
- 6–10+ years of IT experience with 4+ years in ServiceNow development
- Strong hands-on experience in ServiceNow scripting (Client Scripts, Business Rules, Script Includes, UI Policies)
- Experien

📌 ServiceNow Technical Lead (Pune)
🏢 APN Consulting
📍 Pune