APN Consulting, Inc. is a progressive IT staffing and services company offering cutting-edge business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Direct Client Requirement

Job Title: Reporting Operations Associate

Location: Chandigarh India

Employment Type: Fulltime

Job Description: The Reporting Operations Associate provides execution support for renewable energy credit (REC) reporting workflows. This role focuses on tracker and queue discipline, routine data-quality and documentation work, and consistent follow-through on approved procedures across Salesforce case management, market-team reporting support, and GATS tracker completion.

Key Responsibilities:
- Monitor and triage routine Salesforce cases related to reporting operations, reviewing customer records, case history, and attachments to determine appropriate next steps.




- Respond to routine customer requests using approved templates, request missing information, and confirm status updates.
- Update Salesforce records, case notes, statuses, and follow-up fields so outcomes are clearly documented.
- Respond to routine market-team reporting questions using documented tracker data and approved procedures, including reporting completion status, pending items, and next steps.
- Help market teams locate existing tracker information, Salesforce records, and standard process references.
- Complete GATS tracker updates for manual reporting, auto-reporting, held generation, online monitoring, and meter changes according to approved instructions.
- Document recurring questions or process gaps and raise them for clarification.
- Maintain accurate, audit-ready trackers, notes, and handoff documentation across all workflows.
- Escalate exceptions, unclear requirements, or customer-impacting issues promptly to th

📌 Reporting Operations Associate (Chandigarh)
🏢 APN Consulting
📍 Chandigarh