Company Name: VARITE India Private Limited
About The Client:
A data management and cloud services company headquartered in the United States specializes in simplifying backup, recovery, and data protection processes. The firm offers a cloud-based platform integrating backup, instant recovery, archival, search, and analytics functions. Known for its innovative data management approach, the company caters to organizations seeking productive and scalable solutions.
About The Job:
- We are seeking a highly driven, enterprising individual with exceptional communication skills to join our Operations team and help operationalise our products in our quote-to-cash processes.
- In this full-time hybrid role, you'll use your NPI and CPQ knowledge to translate strategy into operational reality: aligning with cross-functional partners on process and policy, compiling requirements, and delivering efficient, scalable solutions from New Product Introduction (NPI) through End of Life (EOL).
Essential Job Function:
- Support GTM initiatives and new product launches; be accountable for CPQ and NPI deliverables that drive product growth and improve sales productivity.
- Own the NPI Operations ticket queue and dashboards: triage, assign, track, and follow up to meet SLAs and prevent escalations; balance day-to-day support with small to medium projects.
- Own prioritization decisions across the NPI portfolio, balancing competing stakeholder asks.
- Regularly compile reports and provide clear status updates; communicate timelines, risks, and decisions to stakeholders.
- Deliver NPI releases and bug fixes based on priority; manage escalations end-to-end and drive them to resolution, looping in leadership only when broader visibility is needed.
- Lead CPQ and NPI enhancements and initiatives end-to-end: requirements analysis, consensus-building, solution design, testing, documentation, training, and launch.
- Partner closely with IT and cross-functional teams to design scalable, agile so
📌 Sr. NPI Operations Analyst (India)
🏢 VARITE
📍 India