09 Sep
|
VARITE
|
Bengaluru
Company Name: VARITE India Private Limited
About The Client:
KPMG is one of the world’s leading qualified services firms and the fastest growing Big Four accounting firm
About The Job:
- We are seeking a highly skilled and customer-centric UX Designer to design seamless, conversion-driven experiences across our digital commerce ecosystem, including Shopify storefronts and CRM platforms such as Salesforce, HubSpot, or similar customer engagement systems.
- This role bridges customer-facing digital experiences with internal CRM workflows, ensuring unified journeys across marketing, sales, service, and commerce touchpoints.
- The ideal candidate understands both B2C/B2B e-commerce journeys and internal CRM user workflows, delivering intuitive, scalable, and data-informed design solutions.
- UX Lead – eCommerce + CRM (Conversion-focused Product Designer).
- This is a blend of : eCommerce UX + CRM UX + Conversion optimization. Core tech stack would be : Shopify (mandate).
- Must have experience designing - Homepage, Product Listing Page (PLP), Product Detail Page (PDP),
Cart & Checkout flows.
- cherry on the cake would be : Shopify Plus, Headless commerce. CRM stack would be : Salesforce /HubSpot / Zoho CRM. this is critical because the role connects to customer journeys + internal workflows. Must desiign : Lead flows+ Case management+ Campaign tracking dashboards.
- CRO & ANALYTICS: Conversion Rate Optimization (CRO)+ A/B testing + Behavioral analytics. expected : igma / Adobe XD / Sketch .
- Must have worked on:End-to-end customer journeys, Personas (buyers, sales teams, support), Wireframes + prototypes, Design systems, Workflow design.
- understanding of integration/tech is must : API-based systems understanding + Shopify + CRM integrations+ Marketing automation workflows.
- 5-8 years
Essential Job Functions:
- Develop personas for shoppers, marketing teams, sales reps, and customer support teams.
- Map end-to-end customer journeys spanning storefront to post-p
📌 UX - eCommerce (Bengaluru)
🏢 VARITE
📍 Bengaluru