About the Company
Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting , which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.
About the Role & Team
Urban Company’s India business is divided into three large verticals with several core categories within these verticals. Each category has an independent user offering and supply pool and is led by a business head.
- Beauty vertical
- Salon for women: Skin-care services
- Salon for women: Hair, nails and make-up
- Men’s grooming
- Spa therapy for men and women
- Treatments
- Home vertical
- AC and appliance repair
- Cleaning and Pest control
- Electricians, Plumbers and Carpenters
- Painting
- Products business (Largely B2B sales)
- Beauty & spa products: Both OEM and private labels
- Water purifiers, RO filters etc.
- Home solutions store
- Cleaning products
- Native
- Smart Locks and RO
What you’ll do:
The category manager is responsible for onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered.
- There are 3 major roles within this mandate –
- Onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered
- Ensuring no breakage in daily operations in your city
- Implementing growth and quality improvement initiatives in sync with category heads at central level
- Owning above mandate will require you to do the following –
- Building a robust connect with service professionals in your city
- Deploying your analy
📌 Category Manager (Mumbai)
🏢 Urban
📍 Mumbai