An American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. It is currently the world's largest IT infrastructure services provider and the fifth-largest consulting provider.
Essential Job Functions:
Design & Architecture
- Design Universal Print architecture (HLD/LLD) including connector placement and topology.
- Define printer onboarding standards, naming conventions, and governance models.
- Design secure print release solutions (QR-based / pull printing).
- Align print services with Entra ID and Intune policies.
Implementation & Deployment
- Deploy and configure Microsoft Universal Print connectors.
- Configure printer deployment via Microsoft Intune.
- Implement RBAC and group-based access control using Entra ID.
- Set up secure release (Universal Print Anywhere).
- Configure printer policies for Windows and macOS devices.
Migration & Rollout
- Assess and migrate legacy print servers to Universal Print.
- Develop site-wise rollout and cutover plans.
- Execute printer onboarding and validation across multiple locations.
- Decommission legacy print infrastructure and manage dependencies.
Operations & Support
- Develop runbooks, SOPs, and operational documentation.
- Create knowledge base articles for IT and end users.
- Provide L3 support for Universal Print issues.
- Monitor print services, connectors, and performance.
Qualifications:
Required Skills & Experience
Core Technical Skills
- Hands-on experience with Microsoft Universal Print.
- Robust knowledge of Microsoft Intune (device configuration & policy deployment).
- Experience with Microsoft Entra ID (Azure AD) – RBAC, groups, identity integration.
- Solid understanding of Windows print infrastructure (print servers, drivers, GPOs).