Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- The SolarWinds Administrator will be responsible for implementing, configuring, maintaining, and supporting the SolarWinds Orion Platform and its modules.
- The individual will serve as the Subject Matter Expert (SME) for SolarWinds, ensuring high availability of the monitoring workplace and supporting network operations through proactive monitoring, troubleshooting, reporting, and capacity planning.
Essential Job Functions:
- Drive automation efforts targeting application support activities, deployments, health checks, monitoring,
and alerting activities, etc.
- Support automation, orchestration, and integration initiatives based on ServiceNow
- Develop enhancements in coordination with offshore managed service team. This includes (but not limited to):
- Creating requests
- Update forms
- Customize portal
- Customize process workflow
- Collaborate with Application Users/Operations Teams to understand requirements, use cases, and transform them into Self Service options
- Investigate and rollout ServiceNow features such as ATF, virtual agents, etc.
- Support ServiceNow upgrades
- Coordinate release of enhancements ensuring timely delivery with good quality
- Ability to create custom support tools aimed at automating production processes
- Generate metrics, reports, etc.
- Provide documentation for maintaining/repairing automation scripts
Qualifications:
- Exp: 5-8 years
- Mission Scope: Support (expertise
📌 SeniorAdministrator - SolarWinds (Noida)
🏢 VARITE
📍 Noida