Project Role : Operations Engineer

Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills : Microsoft Endpoint Configuration Manager

Positive to have skills : NA

Minimum 7.5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As an Operations Engineer, your typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. You will be engaged in monitoring system performance, addressing any issues that arise, and coordinating with various teams to maintain service reliability. Your role is pivotal in managing the delivery of operational tasks, responding promptly to incidents, and facilitating continuous improvement in system operations to support business objectives effectively.

Key Competencies-

Roles & Responsibilities:

-Provide administration, monitoring, and support for enterprise End User Computing (EUC)



environments.

-Manage and support Citrix Virtual Apps and Desktops / Citrix DaaS infrastructure.

-Support Citrix components including Delivery Controllers, StoreFront, Director, Machine Catalogs, and Delivery Groups.

-Manage Citrix desktop and application provisioning using MCS and troubleshoot user session issues.

-Administer Windows 365 Cloud PCs, including provisioning, assignments, resizing, recovery, and decommissioning.

-Monitor Windows 365 availability, performance, capacity, and end-user experience.

-Administer Microsoft Intune for device enrollment, configuration, compliance, security, and application management.

-Support Windows Autopilot, endpoint provisioning, application deployment, and device remediation.

-Troubleshoot Citrix, Windows 365, Intune, Windows endpoint, authentication, connectivity, and performance issues.

-Develop and maintain PowerShell scripts and automa

📌 Microsoft Endpoint Configuration Manager (Bengaluru)
🏢 Accenture
📍 Bengaluru