Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

Essential Job Functions:
- Ownership, development, and support of client relationship growth for SAP ECS.
- Receive and communicate customer needs to SAP and act as the escalation point for all ECS engagement-related issues.
- Take full accountability for ECS client engagement and service delivery, supported by various ECS roles and functions as needed.
- Ensure seamless alignment across internal and external stakeholders, including SAP Services, SAP Product Support, ECS Partners, customer System Integrators, and Hosting Partners.




- Provision services for Premium Partner-delivered accounts, requiring technical and project management understanding.
- Proactively position recent ECS service offerings, packages, and upsell opportunities through the SAP Sales team.
- Drive cloud transformation initiatives with key client stakeholders to support S/4HANA adoption and cloud standardization.
- Drive Customer Success by ensuring ECS services deliver expected business outcomes.
- Drive Commercial Success by minimizing service credits, identifying improvement opportunities, and supporting upsell initiatives.
- Drive Digital Transformation Success by aligning services with client transformation strategies and goals.
- Focus on sustainable account management, relationship growth, ECS portfolio utilization, and footprint expansion.
- Support SAP Sales teams during pre-sales activities to help develop sustainable customer engagements.
- Provid

📌 Client Delivery Management Services-Sap Ecs (India)
🏢 VARITE
📍 India