APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title: ServiceNow ITSM Integration Developer

Location: Remote

Duration: Contract

Job Summary:

An experienced ServiceNow ITSM Integration Developer with a solid background in building and maintaining integrations between ServiceNow's ITSM suite and external enterprise systems. Skilled in leveraging REST/SOAP APIs, IntegrationHub, and Flow Designer to ensure seamless data exchange, process automation, and end-to-end service delivery.

Key Responsibilities:
- Develop and maintain integrations between ServiceNow ITSM (Incident, Problem, Change, Request, CMDB, Knowledge, etc.) and third-party systems such as Active Directory, Jira, SCCM, Azure DevOps, monitoring tools (e.g., SolarWinds, Splunk), and ERP platforms (e.g., SAP,



Oracle).
- Design integration solutions using REST/SOAP web services, IntegrationHub spokes, MID Servers, and custom scripted APIs.
- Enable bi-directional data synchronization and event-driven workflows for real-time ITSM automation.
- Ensure integrations comply with enterprise security, performance, and data governance standards.
- Collaborate with ITSM process owners, business analysts, and platform architects to align integrations with business requirements.
- Troubleshoot and resolve integration issues, monitor performance, and optimize existing integrations.
- Create and maintain technical documentation including interface specifications, workflows, and sequence diagrams.

Key Technologies & Skills:
- Integration Tools: IntegrationHub, Flow Designer, REST/SOAP APIs, MID Server, Scripted REST APIs
- Scripting & Data Formats: JavaScript, JSON, XML, Glide API, Transform Maps
- Modules: Inc

📌 ServiceNow ITSM Integration Developer (Bengaluru)
🏢 APN Consulting
📍 Bengaluru