Role name: Senior Manager - Technology, Bangalore
Experience: 8 to 15 years
Salary: 16 to 18 LPA

About the role

This role works directly with micro-businesses—small retail shop owners, local vendors, and home-based producers. These users operate on thin margins, in patchy network conditions, often with limited digital literacy, and almost exclusively in regional languages. Very little off-the-shelf software fits their unique context and operational realities.

We are looking for an individual to own that technology stack end-to-end: field data collection through our frontline community network, WhatsApp-first delivery directly to micro-business owners, voice and vernacular interfaces, the data layer driving our impact measurement, and the AI systems we are bringing into production.

This is a hands-on technology role, with team management. You will set the roadmap alongside program leadership, decide what we build and what we deliberately don't, and grow a small team.

What you'll own

Technology direction





Own the technology roadmap jointly with program leadership — including deciding what to build, what to buy, and what to stop doing
- Make architecture and sequencing decisions
- Own reliability, cloud cost, and security posture for all systems

Building
- Design and build web and mobile applications that hold up in low-bandwidth and intermittently connected areas — offline-first, low-data, low-end Android
- Build voice-first and vernacular interfaces for users with low digital literacy
- Identify where AI meaningfully improves field operations including evaluation, guardrails, and inference cost control
- Build the data layer that powers impact measurement and funder reporting: pipelines from Saathi field collection through to defined metrics, with data quality and lineage

Team and partners
- Hire, mentor, and grow the engineering team
- Manage external technology partners, vendors, and other engineering collaborations
- Set engineering practice — review, test

📌 Senior Manager (Bengaluru)
🏢 Ground Zero
📍 Bengaluru